[cs_content][cs_section parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 0px;”][cs_row inner_container=”false” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_image type=”none” src=”http://nhdistrict.org//wp-content/uploads/2017/06/office365-hero-2-1.jpg” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][/cs_column][/cs_row][/cs_section][cs_section parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 20px 0px 0px 0%;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px 0px 1%;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”false” class=”cs-ta-center” style=”color:black;margin-top:0px;”]Setting Up Shared Mailboxes[/x_custom_headline][cs_text class=”cs-ta-center” style=”margin:0px 0px 15px 0px;”]Shared mailboxes are email accounts that are associated to a department, team, or special-use case. People can read emails sent to them, and send messages as that email account. These accounts are not tied to any one person and can be
Example shared mailboxes: info@nhdyc.org, admin@nhdistrict.org

To access, read, and send email from a shared mailbox, follow the steps below. These instructions can be used to set up most email programs, including Mac Mail, iOS Mail (iPhone/iPad), and Android Email. Outlook on PC will auto-configure shared mailboxes. Outlook on Mac require separate instructions. Please reach out to IT support for more information. [/cs_text][x_custom_headline level=”h2″ looks_like=”h5″ accent=”true” class=”cs-ta-center” style=”color: hsl(0, 100%, 50%);”]REMOVE ANY PREVIOUS GOOGLE ACCOUNTS FIRST[/x_custom_headline][x_gap size=”30px” class=”cs-hide-xs”][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]IMAP/OTHER ACCOUNT
Instead of selecting Exchange, you must select “IMAP” or “Other” category. [/cs_text][x_image type=”none” src=”http://docs.worldsecuresystems.com/kb_resources/screenshots/mac-mail-8.2/a.png” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]OPTIONAL: MAIL ACCOUNT
If asked what kind of account, select “Add a Mail account” or any option with the word “IMAP.”[/cs_text][x_image type=”none” src=”http://cdn.inmotionhosting.com/support/images/stories/edu/mavericks-email/create-mail-account-1.png” alt=”” link=”false” href=”#” title=”” target=”” info=”none” info_place=”top” info_trigger=”hover” info_content=””][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]FIRST SET OF QUESTIONS
When you are asked to enter an email account, enter in the shared mailbox address and password.

You will get an error and asked for additional information. This is expected and can find the information on the next column

[/cs_text][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]ADDITIONAL INFORMATION
When you are prompted on a separate page, enter the following:

  • Email: Complete shared email address
  • Username: Complete shared email address
  • Password: Provided mailbox password
[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]IMAP/INCOMING SERVER
Depending on the software you are setting up, you will be prompted for some or all of the following:

  • Server/Address: outlook.office365.com
  • Port: 993
  • Security: SSL
[/cs_text][/cs_column][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/3″ style=”padding: 0px;”][cs_text style=”color:black;”]SMTP/OUTGOING SERVER
Depending on the software you are setting up, you will be prompted for some or all of the following:

  • Server/Address: outlook.office365.com
  • Port: 587
  • Security: TLS
[/cs_text][/cs_column][/cs_row][/cs_section][cs_section parallax=”false” separator_top_type=”none” separator_top_height=”50px” separator_top_angle_point=”50″ separator_bottom_type=”none” separator_bottom_height=”50px” separator_bottom_angle_point=”50″ style=”margin: 0px;padding: 0px;”][cs_row inner_container=”false” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_line style=”border-top-width: 1px;”][x_feature_headline level=”h2″ looks_like=”h4″ icon=”question” icon_bg_color=”hsl(0, 100%, 43%)” class=”cs-ta-center” style=”color:black;margin-top:10px;”]ISSUES OR QUESTIONS[/x_feature_headline][cs_text class=”cs-ta-center” style=”margin:0px 0px 15px 0px;”]You can reach out to:
Gabriel Castro, Marketing and IT Director
Email: gcastro@nhdistrict.org
Phone: 509-881-1295 (Text is preferred)[/cs_text][/cs_column][/cs_row][/cs_section][/cs_content]